MCS 3040 Chapter Notes - Chapter 24: Consumer Protection, Csa Group, Price Fixing

• School: University of Guelph
• Department: Marketing and Consumer Studies
• Course: MCS 3040
• Professor: Joe Radocchia

Document Summary

Primarily concerned with protecting interests of consumers. Consumer: individual who purchases goods or services primarily for personal, domestic, or household purposes. Assumption that consumers are at a disadvantage. Addresses many concerns: contracts for provision of services, unfair trade practices, some types of consumer transactions, transactions in specific industries, credit agreements, product safety standards, labelling and packaging, remedies and enforcement. Primary source of competition law in canada is the federal competition act. Other legislation includes: consumer packaging and labelling act, textile labelling act, precious metals marking act. 1. in contracts for the purchase of goods and services. Broader scope than sale of goods act: applies to all forms of transactions (not just goods, e. g. leasing contracts, contracts for services. Privity of contract cannot be used as a defence against the consumer in many provinces. Consumer protection legislation prohibits practices considered unfair. Unfair practices: illegal business practices that exploit the unequal bargaining position of consumers.