HTM 3060 Chapter Notes - Chapter 3: Revpar

• School: University of Guelph
• Department: Hospitality and Tourism Management
• Course: HTM 3060
• Professor: Woomi Jo

Document Summary

Sections 1 & 2 - star report foundations & introduction. Group: rooms sold in block of ten or more. Transient: rooms sold at rack, corporate, package, or government rates. Food & beverage revenue: revenue from any f&b establishment. Other revenue: all revenue excluding room & f&b. Many hotels, especially luxury and upper upscale properties submit this data. Hotels that submit this data obtain additional pages in their star reports analyzing these metrics. What: launched in 1987, star stands for smith travel accommodations report. What not: star reports never show individual property data for any other hotel except for the subject. How: star reports are usually generated as excel workbooks with multiple tabs. Str usually emails star reports to multiple staff at a hotel. When: monthly reports are generated around the 18th, weekly reports on tuesday night and daily reports around noon.