HROB 4000 Chapter Notes - Chapter week 6: Cultural Conflict, Chris Argyris, Pole And Polar

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 4000
• Professor: Nita Chhinzer

Document Summary

Managers spend most of their time relating to other people in conversations and meetings, in groups and committees, over coffee or lunch, on the phone, or on the net. The quality of their relationships figures prominently in how satisfied and how effective they are at work. Example socializing effects of family and society shape people to mesh with the workplace (schools teach students to be punctual, complete assignments on time) Argue that individual behaviour is controlled by personal theories for action assumptions that inform and guide behaviour. Two kinds of theories: espoused theories: accounts individual provide whenever they try to describe, explain, or predict their behaviour, theories-in-use: guide what people actually do (implicit program or set of rules that specifies how to behave) The biggest block to learning is a self-protective model of interpersonal behaviour that they refer to as model i.