HROB 2290 Chapter 1:

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 2290
• Professor: Jinuk Oh

Document Summary

Human resources management: a management philosophy focusing on concern for people and productivity, the management of people in organizations to drive successful organizational performance and achievement of the organization"s strategic goals. Contingent/non-standard workers: workers who do not have full-time employment status. Authority: the right to make decisions, direct others" work, and give orders. Balance scorecard: a measurement system that translates an organization"s strategy into a comprehensive set of performance measures. Certification: recognition for having met professional standards. Change agents: specialists who lead the organization and its employees through organizational change. Employee engagement: the emotional and intellectual involvement of employees in their work, such as intensity, focus, and involvement in his or her job and organization. Empowerment: providing workers with the skills and authority to make decisions that would traditionally be made by managers. Identifying and analyzing external opportunities and threats that may be crucial to the organization"s success.