FARE 3310 Chapter Notes - Chapter 7: Mass Customization, Process Group, Indian Railways
Document Summary
Process- group of related tasks with specific inputs and outputs. Involves use of organizations resources to provide something of value. Process design-defines what tasks need to be done and how they are to be coordinated among functions, people, and organization. Process (or transformation) strategy- organization"s approach to transforming resources into goods and services. Process chosen will have long-term effect on efficiency and flexibility of production, cost, and quality of goods/services. Modules-parts or components of a product previously prepared, often in continuous process: mass customization- rapid, low-cost production that caters to constantly changing unique customer desires. Within these basic process strategies there are many ways they may be implemented. Build to order- produce to customer other rather than to a forecast. Postponement- delay of modifications (customization) to product as long as possible in production process. Comparison of the characteristics of the four process strategies. Low volume (small quantity), high variety (large variety of products produced)