SMO310 Chapter 3: Chapter 3 - Personality Attitudes and Work Behaviours

• School: University of Alberta
• Department: Strategic Management and Organization
• Course: SMO310
• Professor: Richard Field

Document Summary

Values: openness new ideas, conscientiousness, extraversion, agreeableness earnest, neuroticism. Successful organizations depend upon getting the right mix of individuals in the right positions at the right time. Each individual brings the following to the workplace: Named after the greek myth of pygmalion, a sculptor who fell in love with a statue he had carved. Pygmalion effect is a form of the self-fulfilling prophecy. For the midterm, memorize acronyms such as bhag, I suppose leadership at one time meant muscle; but today it means getting along with people . The pygmalion effect, or rosenthal effect, is the phenomenon whereby higher expectations lead to an increase in performance. The idea behind the pygmalion effect is that increasing the leader"s expectation of the follower"s performance will result in better follower performance. Perception: the process with which individuals detect and interpret environmental stimuli. It is affected by our values, needs and emotions.