ADMN 2220H Chapter Notes - Chapter 6: Paralanguage, Kinesics, Interpersonal Communication

• School: Trent University
• Department: Business Administration
• Course: ADMN 2220H
• Professor: Amina Malik

Document Summary

Importance of effective interpersonal and organization-wide communication: communication the process by which information is exchanged between a sender and a receiver with the goal of reaching mutual understanding. It is a critical foundation for effective performance in organizations as well as health and well-being: companies need to actually invest time and energy in their organization- wide communication. Importance of communication: coordinating work activities, vehicle for organizational learning, critical ingredient for decision making, influencing others changing their behaviour, employee well-being. Nonverbal communication: nonverbal communication all elements of communication that do not interpersonal space) involve words. Include pitch, loudness, tempo, voice tone, duration, laughing, and crying. Kinesics: kinesics the study of body movements, including posture, culturally bound and there are no gestures that are interpreted in the same way in all cultures. Barriers to communication: barriers to communication factors that block or significantly distort successful communication.