BUS 486 Chapter Notes - Chapter 10: Servant Leadership

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 486
• Professor: EKATERINA NETCHAEVA

Document Summary

First make sure that other ppl"s highest priority needs are being served. Begins w/ feeling that one wants to serve first, then conscious choice brings one to aspire to lead. More likely to occur in settings w/ norm of caring (eg. health care & nfp) More likely when power distance low (eg. nordic europe) Conceptualizing = thorough understanding of org (purpose, complexities, mission) Allows leaders to think thru multifaceted problems, know if sth if going wrong, address problems creatively in accordance w/ goals of org. Make selves avail to others, stand by them, provide them w/ support. Knowing followers" professional/personal goals & helping them to accomplish. Emotional healing = being sensitive to personal concerns & well-being of others. Empowering = allowing followers freedom to be independent, make decisions on their own, be self-sufficient. More effective at accomplishing jobs & fulfilling jd"s. Positive relationship b/t servant leadership & org citizenship behaviours.