BUS 381 Chapter Notes - Chapter 1-2: Scientific Management, Human Relations Movement, Human Capital

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 381
• Professor: Christopher Zatzick

Document Summary

1 & 2 the strategic role of human resource management & the. Hrm = management of ppl in orgs. Formulating & implementing hrm sys that align w/ org"s strat to ensure workforce has competencies & behaviours req to achieve org"s strategic objectives. Hr professionals responsible for ensuring org attracts, retains, & engages diverse talent req to meet operational & performance commitments. Crucial for hr strat to be aligned w/ company"s strategic plan. Human capital = knowledge, education, training, skills, expertise of firm"s workers. Scientific management = process of (cid:498)scientifically(cid:499) analyzing manufacturing processes, reducing prod. Effective hr practices relate to better org performance. Late 1800s & early 1900s emphasized task simplification & performance-based pay costs, compensating employees based on performance. Early 1900s, personnel administration played minor/no role. Most hiring & firing, & ensuring procedures were followed. Scientific management movement gained momentum: op efficiency increased but wages did not keep up, workers distrust management.