BUS 374 Chapter Notes - Chapter 19: Behavioural Sciences
Document Summary
Change may be forced on an org, or org may change in response to enviro/internal need. Org dvlpt = process of planned change & improvement of orgs thru application of knowledge of behavioural sciences. Based on systematic change process & focuses on managing culture of org. Training programs: improve employees" job skills, help them adapt to other org changes, dvlp awareness & understanding of workplace problems. Management dvlpt programs: foster skills, abilities, perspectives important to good management. Help work team/group dvlp into mature, functioning team by helping to define goals/priorities, analyze tasks, examine relationships. Resistance may indicate legitimate concern that change is not good for org. Take into consideration international issues assoc. w/ change.