BUS 272 Chapter 10: CH10 POWER AND INFLUENCE IN THE WORK PLACE

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Sam Thiara

Document Summary

Ch10 power and influence in the work place. Power is the capacity of a person, team, or organization to influence others. Power is not the act of changing someone"s attitudes or behavior; it is only the potential to do so. People frequently have power they do not know; they might not even know they have power. Power is based on the target"s perception that the power holder controls a valuable resource that can help them achieve their goals. People might generate power by convincing others that they control something of value, whether or not they actually control that resource. The perception that others have power is also formed from the power holder"s behavior as someone who is not swayed by authority or concerned about abiding by social norms. People are perceived as more powerful(perception) just because of behaviors, such as putting their feet on a table. Power involves asymmetric (unequal) dependence of one party on another party.