BUS 272 Chapter 10: BUS 272 Chapter 10.docx

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Lieketen Brummelhuis

Document Summary

Organizational culture is the pattern of shared values, beliefs, and assumptions considered to be the appropriate way to think and act within an organization. Artifacts (things you can see, hear, and feel eg: dress codes) Beliefs: the understanding of how objects and ideas work together. Values: stable, long-lasting beliefs about what is important. Defines boundaries between one organization and another. Demands a commitment that"s greater than the self-interest of a single person. The experiences of people in the same department or location. Core values:primary or dominant accepted values of an organization. Willing to take risks to implement changes. Repetitive activities that allow an organization to express and reinforce their key values. Include: logos, advertisements, dress codes, company cars, and the layout of an office. Convey to everyone the beliefs, behaviors, and values of the company. Language helps to express and preserve company culture. Founders hire and keep people who think like them.