BUS 272 Chapter Notes - Chapter 4: Victor Vroom, Job Satisfaction, Motivation

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Zorana Svedic

Document Summary

Needs theories of motivation: hierarchy of needs (abraham maslow- no evidence, lower-order needs (external) Safety: security and protection from physical and emotional harm: higher-order needs (internal) Esteem: internal, eg self-respect, autonomy, achievement; external, eg status, recognition, and attention. Self-actualization: g(cid:396)o(cid:449)th, a(cid:272)hie(cid:448)i(cid:374)g o(cid:374)e(cid:859)s pote(cid:374)tial, self-fulfillment: eg aligns canada, us. Japan, greece and mexico have security on top. Denmark, sweden, norway, the netherlands, and finland have social needs on top: erg theory (alderfer) Existence: providing basic material existence requirements of humans (ie physiological and safety needs) Relatedness: the desire people have for maintaining important interpersonal relationships (ie social and esteem) Growth: an intrinsic desire for personal development (ie self-actualization: motivation-hygiene theory/ two-factor theory (frederick herzberg) Relates intrinsic factors to job satisfaction, extrinsic factors with dissatisfaction (cid:858)what do people (cid:449)a(cid:374)t f(cid:396)o(cid:373) thei(cid:396) jo(cid:271)? (cid:859: problems. He(cid:396)z(cid:271)e(cid:396)g(cid:859)s (cid:373)ethodolog(cid:455) is li(cid:373)ited (cid:271)(cid:455) its (cid:396)elia(cid:374)(cid:272)e o(cid:374) self-reports (when things are going well, people tend to take credit)