BUS 272 Chapter Notes - Chapter 10: Organisation Climate, Organizational Culture, Organizational Commitment

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Zorana Svedic

Document Summary

The pattern of shared values, beliefs, and assumptions considered to be the appropriate way to think and act within an organization: characteristics. Artifacts: aspe(cid:272)ts of orga(cid:374)izatio(cid:374)(cid:859)s (cid:272)ulture that (cid:455)ou see, hear, a(cid:374)d feel (eg e(cid:373)plo(cid:455)ees(cid:859) dress code, special language used, rituals carried out, stories told to others) Beliefs: the understanding of how objects and ideas related to each other. Values: the stable, long-lasting beliefs about what is important. Assumptions: taken-for-granted notions of how something should be (members will have difficulty conceiving of another way of doing things though) Conveys a sense of identity to employee. Organizational climate refers to the shared perceptions organization members have about their organization and work environment. A psychological climate was strongly related to individuals(cid:859) le(cid:448)el of job satisfaction, involvement, commitment, and motivation; a positive overall workplace climate has been linked to higher customer satisfaction and financial performance as well.