BUS 272 Chapter Notes - Chapter 4: Motivation, Job Satisfaction, M-Theory

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Lieketen Brummelhuis

Document Summary

Motivation is the process that accounts for an individual"s intensity, direction and persistence. This is the element most of us focus on when we talk about motivation. However the effort has to have a direction that is beneficial and that effort requires persistence. Theory x the assumption that employees dislike work, will attempt to avoid it and must be coerced, controlled or threaten with punishment to achieve goals. Theory y assumption that employees like work, are creative, seek responsibility and will exercise self-direction and self-control if they are committed to the objective. However, both those are not fully correct motivation is the result for the interaction of the individual and the situation. And levels of motivation vary among individuals and within individuals at different times. Intrinsic motivation motivation comes from a person"s internal desire to do something, due to interest, challenge and personal satisfaction.