BUS 201 Chapter Notes - Chapter 9: Telecommuting, Reinforcement, Flextime

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 201
• Professor: Gordon Rein

Document Summary

Employee behaviour: the pattern of actions by the members of an organization that directly or indirectly in uences the organization"s effectiveness: performance behaviours are those that are directly involved in performing a job. Counter productive behaviour: behaviours that detract from organizational performance: not showing up for work, coming late. Individual differences: personal attributes that vary from one person to another. Locus of control: the extent to which a person believes that their behaviour has a real effect on what happens to them. Self-ef cacy: a person"s belief about her or her capabilities to perform a task. Authoritarianism: the event to which a person believes that power and status differences are appropriate within social systems. Machiavellians: the behaviour designed to gain power and control. Self-esteem: the extent to which a person believes that he or she is a worthwhile and deserving individual. Risk propensity: the degree to which a person is willing to take chances and make risky decisions.