MKT 100 Chapter Notes - Chapter 2: Mary Parker Follett, Morale, Henri Fayol

• School: Ryerson University
• Department: Marketing
• Course: MKT 100
• Professor: Fernando Pardo

Document Summary

Classical management approaches share a common assumption: people at work act in a rational manner that is primarily driven by economic concerns. Scientific management: emphasizes careful selection and training of workers and supervisory support. Motion study is the science of reducing a job/task to its basic physical motions. Administrative management: henri fayol published administration industrelle et generale. It outlines his views on the proper management and of the people within them. He identified 14 principles that he felt should be taught to all aspiring managers. Fayol identified 5 rules of management, which closely resemble the four functions of management: planning, organizing, leading and controlling. Bureaucratic organization was developed by max weber who was a late-nineteenth-century. German intellectual whose insights have had a major impact on the field of management and the sociology of organizations. Advantages of efficiency in utilizing resources, and of fairness or equity in the treatment of employees and clients.