MHR 523 Chapter Notes - Chapter 5: Expectancy Theory, Absenteeism, Employee Engagement
Document Summary
Mhr reading notes chapter 5 foundations of employee. Employee engagement is the individual"s emoional and logical moivaion, paricularly a focused, intense, persistent, and purposive efort towards work-related goals. Self-eicacy is the belief you have the ability and resources to get the job done. Strong predictor of employee work unit and performance. Higher employee engagement leads to higher customer saisfacion, higher turnover and proits. Disengaged employees are disrupive and disconnected from work. Goal seing, employee involvement, organizaional jusice, organizaional comprehension, employee development opportuniies, suicient resources, and an appealing company vision are drivers of employee engagement. (mars model, afecive commitment, moivaion pracices, organizaional-level communicaion, and leadership). Drives are deined as hardwired characterisics of the brain that atempt to keep us in balance by correcing deiciencies. A possible list of human drives can be social interacion, competence or status, comprehend what is going on around us and defend ourselves against harm. Drives and emoions produced by drives produce human needs.