MHR 523 Chapter Notes - Chapter 10: Job Performance, Performance Management, Rating Scale
3 Apr 2016
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Performance management the process encompassing all activities related to improving employee performance, productivity, and efectiveness o. It includes goal setting, pay for performance, training and development, career management, and disciplinary action. Performance appraisal the process by which organizations evaluate employee job performance. The hr department usually develops performance appraisal policies, forms and procedures for employees in all departments: centralization is meant to ensure uniformity in order to provide for useful results. Performance management steps: deine performance expectations o o. Task performance: direct contribution to job related processes. Performance expectations: eiciencies and efectiveness on tasks performed: provide ongoing feedback and coaching o o o. Employee responsible for monitoring own performance, and asking for help. Manager responsible for communicating changing strategies and objectives if applicable: performance appraisal and evaluation discussion o. A scale that lists a number of traits and range of performance for each. The employee is given a rating that best describes the level of performance for each trait.
