MHR 523 Chapter Notes -Glass Ceiling, Intercultural Competence, Visible Minority
12 Sep 2013
School
Department
Course
Professor
Document Summary
The way we see life, very biased. Nothing is objective, no one"s view of anything is objective but subjective. Everything experienced has some contribution in an extent to how you view things (ie. the world) Discrimination against the view of the world. May be defined to include important human characteristics that influence an employee"s values, perceptions of self and others, behaviours, and interpretations of events around him or her. Invisible, but real obstructions to career advancement of women and people of visible minorities resulting in frustration, career dissatisfaction, and increased turnover. The process of using a few observable characteristics to assign someone to a preconceived social category. Not just one single individual but a group of people. We create them in order to process information faster. Not all are correct, but for efficiency. Is dynamic, therefore our understanding of cultural diversity must be a continuous process. Recognize the effects of ism on others. The type of customers such as they.
