MHR 405 Chapter : Conflict Management

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violetraven122

30 Jan 2012

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Conflict: the perception, in an interdependent relationship of incompatible wishes, goals, attitudes, emotions or behaviours. Interpersonal conflict: a dynamic process that occurs between two interdependent parties as they experience negative emotional reactions to perceived disagreements and interference with the attainment of their goals. Behavioural component of emotion: the verbal and nonverbal messages we express when we communicate. Most emotional expression occurs nonverbally through facial expressions, voice and gestures. Incongruence between our verbal and nonverbal messages can be a conflict trigger. Physiological component of emotion: the bodily experience of emotion. Cognitive component of emotion: the way our mind appraises or interprets emotion. Interpersonal conflict divided into three categories: relationship (affective) conflict: interpersonal incompatibilities, typically including feelings of tension and friction, task (cognitive) conflict: differences in viewpoints and opinions pertaining to group task. research states that people behave differently when involved in task and relationship conflicts. Conflict is manifested in different forms: interorganizational, intergroup, intragroup and interpersonal.

Related Questions

Hi this is for my intro to comunications class thank you in advance

____ 25. Recognizing that people from different cultures differ in thoughts, actions, and values is known as:

a.	cultural diversity
b.	ethnocentrism
c.	provisionalism
d.	cultural absolutism
e.	cultural fanaticism

____ 26. Which of the following statement(s) is (are) accurate about conflict between people in relationships?

a.	conflict indicates a relationship is in deep trouble
b.	conflict is a sign that people are involved and matter to each other
c.	conflict may be overt or covert
d.	conflict may be managed well or managed poorly
e.	B, C, and D

____ 27. Megahn is annoyed that Holly left the kitchen in a mess. Meghan then plays the stereo loudly when Holly is trying to sleep. This is an example of:

a.	covert conflict
b.	overt conflict
c.	defensive climate
d.	offensive climate
e.	acknowledgment

____ 28. The openness of a system is:

a.	refers to the interconnection of its components
b.	the extent to which the system affects and is affected by outside factors
c.	the operations of its components in their totality
d.	a result of new elements emerging from the existing parts of the system
e.	a function of its overall balance

____ 29. The social, symbolic, and material practices of a social group that shape its members perspectives and communication processes are known as:

a.	understanding
b.	co-cultures
c.	standpoint
d.	ethnocentricism
e.	relativism

limebee296

The Breakfast Club dicussion question...

Choose two characters and discuss how their relationship evolves as it goes through the different stages of relationship development. Be sure to address all 5 stages in the escalating OR de-escalating process.

Latent Stage: Participants not yet aware of conflict

Perceived Stage: Participants aware a conflict exists

Felt Stage: Stress and anxiety

Manifest: Conflict is open and can be observed

Aftermath: Outcome of conflict, resolution or dissolution

plumeagle278

20. You realize that the PowerPoint assignment that you were going to work on this weekend is actually due today. You feel stressed, anxious, and show signs of physiological arousal such as muscle tension and increased heart rate and blood pressure. According to the Canon-Bard theory of emotion A) the physiological arousal and subjective experience occur simultaneously B) you have the subjective experience of emotion prior to the physiological arousal C) you have the physiological arousal and then interpret this as feeling stressed D) the subjective experience of emotion generates the physiological arousal E) the amount of anxiety you feel will depend on happy you were when you put off working on the assignment the previous week

MHR 405 Chapter : Conflict Management

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