ITM 100 Chapter Notes - Chapter 1: Starbucks, Longrun, Internet Access

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Debashish Roy

Document Summary

Globalization means we can work everywhere but compete with people everywhere. Means few guarantees for long term employment (jobs increasingly earned and re- earned through ones every day performance) Careers are being redefined along lines of flexibility, free agency, skills portfolios and entrepreneurship. Career success requires lots of initiative and self-awareness as well as continuous learning. People and their talent, what they know, what they learn, and what they do with it are ultimate foundations of organizational performance. Intellectual capitol: the collective brainpower or shared knowledge of a workforce that can be used to create value (=competency x commitment) Toda(cid:455)"s work place is dominated by knowledge workers: persons whose mind is a critical asset to employers. Creative economy where even knowledge itself is a commodity and differentiators will be how fast you can create something new. Workforce diversity describes differences among workers in gender, race age, ethnicity, religion, sexual orientation, and able-bodieness.