GMS 724 Chapter Notes - Chapter 14: Electronic Data Interchange, Total Quality Management, Six Sigma

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 724
• Professor: Jim Everard

Document Summary

Effective supply chain management: reduces costs, increases revenues. The supply chain: the network that links together the different aspects of the value chain, coordinating materials, information, and funds from the initial raw material supplier to the ultimate customer. Supply chain management (operations and supply-chain management) [osm: the design, operation, and improvement of systems that create and deliver the firm"s primary products and services. Logistics (material management: the inbound movement and handling of materials and products from purchasing through production to meet consumer demands. Degree of consistency between fdi decisions and a company"s competitive strategy: configuration. Manufacturing configuration requires the company to consider whether to centralize in one country, establish regional operations, or set up. Integrating activities into a unified system: control. Measuring performance so the company can respond appropriately to changing conditions. Electronic data interchange (edi: links suppliers, manufacturers, customers, and intermediaries.