GMS 520 Chapter Notes - Chapter 3: Contingency Management, Trans-Cultural Diffusion, Parochialism
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Cultural intelligence: outsider"s seemingly natural ability to interpret person"s unfamiliar/ambiguous gestures in a way that person"s compatriots and colleagues would, aka cq (cultural quotient) How well someone can adapt to culturally diverse settings. Cultural sensitivity/empathy: awareness of and honest caring about individual"s culture. Cross-cultural training effective in developing skills and enhancing adjustment and performance. Comprised of shared values, understandings from earlier generation. Shared outlook = common attitudes, codes of conduct, expectations. Creolization: when immigrants adopt local culture but retain culture of that subconsciously guide behavior origin. Oded shenkar says culture has potential for synergy and disruption. Instead of focusing on how different two cultures are, aka cultural distance, the real issue is interaction between the two. Others say cultural effects more obvious at individual level from. Convergence: shifting of individual management styles to become. Based on a belief that demands of industrialization, coordination, Self-reference criterion: unconscious reference point of own cultural: start by understanding own culture.