GMS 455 Chapter Notes - Chapter 9: Royal College Of Music, Executive Sponsor, Manager Daily

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Communications is the number one reason why projects fail. Cost, scope, and schedule baselines are important but not enough to ensure project success you need to be able to communicate effectively all the stakeholders. One size does not fit all; communications should be different to different stake holders. Eglington lrt what is communicated to someone interested in transit but not living near the planned lrt will be different than what is communicated to residents and business owners on eglinton (i. e. more detailed: resources, standards. Acknowledge the value of communications and provide resources to ensure that proper communications to stakeholders are maintained on all projects. Related to the organization recognizing the value of implementing standardized communications. Allows stakeholders to know what form to expect communications in so that they can focus on the content. Ensuring stakeholders receive the communications is important. Must know who they are and what their needs are.

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