GMS 401 Chapter Notes - Chapter 12: Job Enrichment, Total Productive Maintenance, Total Quality Management

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 401
• Professor: Payman Ahi

Document Summary

There are two types of maintenance: preventative maintenance and breakdown maintenance. Preventative maintenance involves performing routine inspections and servicing and keeping facilities in good repair. These activities are intended to build a system that will find potential failures and make changes or repairs that will prevent failure. Breakdown maintenance occurs when equipment fails and must be repaired on an emergency or priority basis. Infant mortality is the failure rate early in the life of a product or process. Consistent with job enrichment practices, machine operators must be held responsible for preventative maintenance of their own equipment and tools. Reliability and maintenance are of such importance that most maintenance systems are now computerized. Employees can predict failures, prevent breakdowns, and prolong equipment life. With autonomous maintenance, the manager is making a step toward both employee empowerment and maintaining system performance.