GMS 200 Chapter Notes - Chapter 2: Mary Parker Follett, Morale, Human Relations Movement

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Franklin Ramsoomair

Document Summary

The principal object of management should be to secure maximum prosperity for the employer, coupled with the maximum prosperity for the employee. Motion study: the science of reducing a job or task to its basic physical motions. Carefully design jobs with efficient work methods. Carefully select workers with the abilities to do these jobs. Train workers to perform jobs to the best of their abilities. Views on the proper management of organizations and of the people within them. Impersonality: rules and procedures are impartially and uniformly applied, with no one receiving preferential treatment o careers based on merit: workers are elected and promoted on ability, competency, and performance, and managers are career employees of the organization. Managers and workers should labour in harmony without one party dominating the other, and with the freedom to talk over and truly reconcile conflicts and differences. Groups were mechanisms through which diverse individuals could combine their talents for a greater good.