GMS 200 Chapter Notes - Chapter 10: Statistical Process Control, Six Sigma, Acceptance Sampling

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Omid Jadidi

Document Summary

Lo1: list and briefly explain the elements of the statistical process control planning process. The first step is to define, in detail, what is to be controlled. For example: it is not enough to to simply refer to a painted surface. The paint can have a number of important characteristics such as its colour, gloss, thickness and resistance to fading or chiping. Different characteristics may require different approaches for control purposes. Only those characteristics that can be measured are candidates for control. Therefore, it is important to consider how measurement will be accomplished. There must be a standard that can be used to evaluate the measurement: a) determine a quality control point. Painting: b ) how inspection is to be done. This is usually technical and needs engineering knowledge. For example, to test clarity of beer, a white light is shined through it and its dispersion is measured: c) how much to inspect.