GMS 200 Chapter Notes - Chapter 1: Knowledge Worker, Zappos, Intellectual Capital

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Sui Sui

Document Summary

Chapter 1: work in the new economy is increasingly knowledge based, and people, with their capacity to bring valuable intellectual capital to the workplace, are the ultimate foundation of organizational performance, workplace changes that provide a context for studying management, innovative ideas, e. g. An open system interacts with the external environment in a continual process if transforming resource inputs into product outputs in the form of finished goods and/or services: talent, intellectual capital, knowledge worker, diversity. Someone whose mind is a critical asset to employers and who adds to the intellectual capital of the organization: gender, age, race, ethnicity, religion, sexual orientation, and able bodiedness, workplace diversity is among the most important predictors of a business" sales revenue, customer numbers and profitability, the worldwide interdependence of resource flows, product markets, and business competition, globalization and outsourcing of apple inc, globalization, technology technology, what are organizations like in the new workplace, organizational performance, performance effectiveness.