GMS 200 Chapter Notes - Chapter 8: Informal Learning, Strategic Management, Departmentalization

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

Rod jones aerospace, department of foreign affairs, trade and development. The process of arranging people and other resources to work together to accomplish a goal. The system of tasks, workflows, reporting relationships, and communication channels that link together the work of diverse individuals and groups: structure should fit the environment. A diagram describing reporting relationships and the formal arrangement: the division of work, supervisory relationships, communication channels, major subunits, levels of management. Informal organization: a shadow organization made up of the unofficial, but often critical, working relationships between organizational members, social network analysis. Advantages of informal structures: helping people accomplish their work, helping people overcome limits of the formal structure, allowing people to gain access to interpersonal networks that satisfy needs for social interaction. Informal learning that takes place as people interact informally throughout the workday. Disadvantages of informal structure: some informal behaviour works against the best interests of the organization as a whole, rumours.