CYC 802 Chapter Notes - Chapter Articles: Diminished Responsibility, Professional Boundaries, Emotional Exhaustion
14 Oct 2016
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Understanding burnout in child and youth care workers (barford & whelton, 2010) Residential care is often seen as a last resort, and also where many cyc practitioners tend to work, putting them at risk of early burn out. Term burnout first appeared to describe feelings of emotional overload, mental exhaustion, and a cynical reaction to those needing help. 3 dimensional model of burnout involves emotional exhaustion (central component), depersonalization (detached from work), and a reduced sense of personal accomplishment (self evaluation aspect) Younger employees face the highest levels of burnout as older workers adapt to it; single people are more likely to burn out as social relationships are good buffers; neuroticism (emotionally over-reactive) and extraversion personality traits. Some say the characteristics of the organization are important in predicting burnout, such as role conflict (conflicting demands), role ambiguity, work overload, quality of interactions between coworkers and supervisors, and employee involvement.
