COMM 181 Chapter Notes - Chapter 6: Uptodate, Work Unit, Absenteeism
Document Summary
Orientation: the first objective is to get new employees off to a good start. This allows employees to get in sync so that they become productive members of the organization. It is a process: benefits of orientation include: Anxiety is natural, but if employees are too anxious, training costs, turnover, absenteeism, and even production costs may increase. Anxiety reduction can be accomplished by establishing specific times at which the supervisor will be available for questions or coaching: many companies are using intranets (internal websites) and online orientation modules to keep new and current employees up-to-date. To ensure that investments in training and development have the maximum impact on individual and organizational performance, a systems approach should be used. Issues with training tend to revolve around the strategic initiatives of an organization. U(cid:272)(cid:272)ess hinges on taking the information gained from the needs analysis and utilizing it to design first-rate training programs: training design should focus on at least four related issues:
