COMM 151 Chapter Notes - Chapter 8: Job Satisfaction, Organizational Culture, Job Performance

• School: Queen's University
• Department: Commerce
• Course: COMM 151
• Professor: Christopher Miners

Document Summary

Depend on others for information about adequacy and appropriateness of our behaviour, thoughts, and feelings. Information dependence: reliance on others for information about how to feel, act, and think. Individuals motivated to compare their own thoughts , feelings, and actions with those of others as a means of acquiring information about their adequacy. Effects of social information very strong more influence over others as objective reality. Sensitive to rewards and punishments the group has its disposal. Effect dependence: reliance on others due to their capacity to provide rewards and punishments. Group frequently vested interest in how individual members thin and act because it affects the goal attainment of the group. Member frequently desires the approval of the group. Managers typically have a fairy array of rewards and punishments available including promotion, raises. Informal level :reward cooperative behaviour with a praise, friendship and helping on the job. Lack of cooperating results in nagging or harassment.