MGMT 100 Chapter Notes - Chapter 1: Baby Boomers, Generation Z, Crowdsourcing

• School: UBC Okanagan, UBC OK
• Department: Management
• Course: MGMT 100
• Professor: Ying Zhu

Document Summary

Baby boomers: demographic group of canadians that were born between 1946 and 1964. Business: any activity that seeks to provide goods and services to others while operating at a profit. Business environment: the surrounding factors that either help or hinder the development of a business. Climate change: the movement of the temperature of the planet up or down over time. Crowdsourcing: using the expertise of a large group of people to solve a business problem. Demography: the statistical study of the human population with regard to its size, density and other characteristics, such as age and income. E-business: any information system or application that empowers business processes. E-commerce: the buying and selling of goods and services over the internet. Empowerment: giving front-line workers the responsibility, authority, and freedom to respond quickly to customer requests. Entrepreneur: a person who risks time and money to start and manage a business.