COMMERCE 3S03 Chapter 1: Chapter 1 Textbook

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Strength: arises from natural talent that is supported and reinforced with both learned knowledge and skills. Talents: can be thought of as your naturally recurring patterns of thought, feeling, or behavior. Knowledge: consists of facts, information, and experiences that are linked together to become meaningful. Skills: refers to accumulated knowledge that has been formalized into behavior steps needed to adequately perform an activity. Ten strengths related to manager performance: self-confidence. Self-confidence is the foundation for many important manager behaviors. Self- (cid:272)o(cid:374)fide(cid:374)(cid:272)e refers to assura(cid:374)(cid:272)e i(cid:374) o(cid:374)e(cid:859)s o(cid:449)(cid:374) ideas, judg(cid:373)e(cid:374)ts, a(cid:374)d (cid:272)apa(cid:271)ilities. A manager with self-confidence inspires respect and admiration and is able to meet challenges and solve problems in order to achieve goals. Self-confident managers enjoy the freedom to make mistakes without feeling the world has come to an end or feeling down on themselves: emotion control. E(cid:373)otio(cid:374) (cid:272)o(cid:374)trol refers to (cid:271)ei(cid:374)g a(cid:271)le to keep o(cid:374)e(cid:859)s e(cid:373)otio(cid:374)s i(cid:374) (cid:272)he(cid:272)k so that they do(cid:374)(cid:859)t i(cid:374)terfere (cid:449)ith relatio(cid:374)ships a(cid:374)d goal attai(cid:374)(cid:373)e(cid:374)t.

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