COMMERCE 3S03 Chapter Notes - Chapter 16: Appreciative Inquiry, Reinforcement, Learning Organization

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 3S03
• Professor: Carolyn Capretta

Document Summary

Change typically involves a personal ending and loss: it is the end of a cherished ritual. You cant get to a new beginning without dealing with an ending: managers who want to implement change must ask (cid:498)who"s going to lose what? (cid:499, rowe system, results, oriented, work, environment. Change typically involves personal ending and loss exhibit. Change means giving up your stable routines. You have to let people grieve the endings. Many people quit without knowing where they are going, they rip off the bandaid and then work towards finding a new part. Typical stages of personal change: pre contemplation: don"t see that you need change, isn"t interested in changing and tends to defend their current behaviour or habits, contemplation: maybe there is something to the feedback. Indiv admits there is a: preparation: developing a plan. Avoiding the of how far they"ve come and consciously strive to avoid situations that could cause a: action: doing it.