COMMERCE 2KA3 Chapter 3: Information Systems Chapter 3.docx
Document Summary
Info systems chapter 3: info systems, organizations, and strategy. Incorporates location data; allows people to see where friends are and what they like challenge to sustain a competitive advantage. How do these definitions of organizations relate to information systems technology: technical view: how inputs are combined to create outputs when technology changes are introduced, behavioral view: information systems could change the organizational balance of rights, obligations responsibilities. Features of organizations: routines and business processes, routines: standard operating procedures ng goods and services for produ. Outsourcing: agency theory: the firm is viewed as a nexus of contracts among self-interested individuals rather than as a unified, profit maximizing entitiy, organizational and behavioural impacts, it flattens organizations. Fewer managers needed (it enables faster decision making and increases span of control: post-industrial organizations, understanding organizational resistance to change. A global sale force can receive nearly instant product price information updates.