COMMERCE 2KA3 Chapter Notes - Chapter 13: Rapid Application Development, Acceptance Testing, Iterative Design
29 Mar 2017
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Document Summary
Introduction of new is requires changes in jobs, skills, management, and organization. Business process management (bpm): provides a variety of tools and methodologies to analyze existing processes, design new processes, and optimize those processes is never concluded because process improvement requires continual change. A new streamlined to be process will be documented and modelled for comparison with the old process: management measures the time and cost of the existing process as a baseline. When properly implemented, business process redesign produces dramatic gains and in some instances, drives a paradigm shift that transforms the nature of the business itself. Bpm poses challenges executives report that the largest single barrier to successful business process change is organizational culture: employees don"t like unfamiliar routines and often try to resist change. Tools help businesses identify and document processes requiring improvement, create models of improved processes, capture and enforce business rules for performing processes and integrate existing systems to support new or redesigned processes.
