COMMERCE 2BC3 Chapter 7: 2BC3- chpt 7
9 Nov 2017
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Voluntary turnover: turnover initiated by employees (often whom the employees want to keep: something we want to avoid. Involuntary turnover: turnover imitated by the organization (often among people who want to stay) Interesting work is key to job satisfaction: having task relevant to skills leads to high job performance, they work hard and have satisfaction w supervisor if fair processes are used. If you combine interesting work with human capital you will get employees who are engaged. If it is lacking talented people will not engage their skills: people like to be rewarded for their contributions, can be praise, or money, or time off. Process of withdrawal: begins when employees become dissatisfied with something and begin to withdraw from the job in one way or another. Progression of withdrawal: theory that dissatisfies individuals enact a set of behaviors in succession to avoid their work situation.
