COMMERCE 2BC3 Chapter Notes - Chapter 4: Human Resource Management, Human Resources, Job Analysis

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Chapter four analysis and design of work and human resource planning. Centralization: degree to which decision-making authority resides at the top of the organizational chart. Departmenation: degree to which work units are grouped based on functional similarly or similarity of workforce. Job analysis: the process of getting detailed information about jobs. Job description: a list of duties, tasks, and responsibilities that a job entails. Job speci cation: a list of knowledge, skills, abilities, and other characteristics (ksaos) that an individual must have to perform a job. Job trade: the process of de ning the way work will be performed and the tasks that will be required in a given job. Job redesign: the process of changing the tasks or the way work is performed in an existing job. Ergonomics: the science of creating a proper t between people and their work, taking into account safety, comfort, ease of use, productivity and performance and aesthetics.

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