COMMERCE 1E03 Chapter Notes - Chapter 12: High Tech, Performance Appraisal, Job Sharing
5 Apr 2016
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Chapter 12 - human resource management: finding and keeping the best employees. Human resource management (hrm): the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals. Job analysis: a study of what is done by employees who hold various job titles. Job description: a summary of the objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions, and the relationship of the job to other functions. Job speci cations: a written summary of the minimum quali cations required of workers to do a particular job. Recruitment: a set of activities used to obtain a suf cient number of the right people at the right time. Contingent workers: workers who do not have regular, full-time employment. Training and development: all attempts to improve productivity by increasing an employee"s ability to perform.
