COMMERCE 1BA3 Chapter Notes - Chapter 1: Hawthorne Effect, Employee Engagement, Absenteeism

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Document Summary

Organizations are social inventions for accomplishing common goal through group effort. The field of organizational behaviour is about understanding people and managing them to work effectively. All organizations have survive as a goal. Certain behaviours are necessary for survival and adaptation. Definition of organizations is that they are based on group effort: depends on interaction and coordination among people to accomplish their goal, friendship developed and alliance form to accomplish common goals. Human resources management refers to programs, practices, and systems to acquire, develop, and retain employees in organizations. Human capital is strongly related to and a key determinant of firm performance: thus, sustained competitive advantage and organizational effectiveness are increasingly related to the management of human capital and organizational behaviour. Topics such as incentive pay, participation and empowerment, teams, job redesign, and training and skill development, are important in organizational behaviour. Effective organizational leaders tend to possess identical personality traits. Nearly all workers prefer stimulating, challenging jobs.

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