COMMERCE 1B03 Chapter Notes - Chapter 12: Distance Education, Job Analysis, Stress Management
Document Summary
Human resource management: finding and keeping the best employees. Working with people is just the beginning: human resource management (hrm) is the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals. Hiring contingent workers: firms nd it cost-effective to hire contingent workers, contingent workers are de ned as workers who don"t have a regular, full-time employment. = when full-time employees are going to leave, peak of demand for labour, quick service to customers. Training and developing employees for optimum performance: training and development includes all attempts to improve productivity by increasing an employee"s ability to perform, training focuses on short-term skills. Commerce 1b03: using the results to make decisions effect performance-appraisal system is also a way of satisfying legal requirements about such decisions. Fringe benefits: fringe bene ts are bene ts that provide additional compensation to employees beyond base wages, divided into 3 categories: