MGCR 382 Chapter Notes - Chapter 17: Statistical Process Control, Iso 14000, World Trade Organization

• School: McGill University
• Department: Management Core
• Course: MGCR 382
• Professor: Nicholas Matziorinis

Document Summary

Operations management the set of activities an organization uses to transform different kinds of inputs (materials, labour, etc) into final goods and services. International operations management refers to the transformation-related activities of an international firm. A firm"s strategic context provides a necessary backdrop against which it develops and then manages its operations functions. Flowing directly from the strategic context is the question of standardized vs. customized production. The positioning of a firm along this continuum in turn helps dictate the appropriate strategies and tactics for other parts of the om process. The next part of international omg is the activities and processes connected with the acquisition of resources the firm needs to produce the goods or services it intends to sell. In addition, international operations managers are concerned within logistics and materials management. Om is also closely linked with quality, productivity, and information technology. A firm"s om system largely determines how inputs are transformed into goods and services.