COMM-2047EL Chapter Notes - Chapter 11: Alternative Dispute Resolution, Vivarium Inc., Formal Methods

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Employee relations is a complex blend of organizational culture, human resource practices, and individual perceptions. Virtually everything the hr department does affects employee relations, directly or indirectly. Why are employee relations practices important: good employee relations practices improve productivity, good employee relations ensure implementation of organizational strategies, good employee relations practices reduce employment costs, good employee relations help employees grow and develop. Information about the organization, its environment, its products and services, and its people is essential to management and employees. Without it, managers can"t make effective decisions about markets or resources. The need for information is met through an organization"s communication system . Organizations use a variety of downward communication methods because multiple channels are more likely to overcome barriers and reach the intended receivers. Many organizations publish internal magazines, newspapers, or information booklets for employees their purpose is to inform employees about current developments and to foster a long-term understanding about objectives and mission.

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