BUS 252 Chapter Notes - Chapter 1: Customer Relationship Management, Enterprise Resource Planning, Electronic Data Interchange
Document Summary
In the early twenty-first century, business are using the internet differently than it has in the past. Part of this change comes from mobility, and part from other factors such as social media and cloud computing. Mobility: people are able to access the internet from a variety of internet-capable devices. Social media: businesses are starting to use social media apps such as facebook, twitter, linkedin for marketing purposes. Cloud computing: cloud computing involves applications and other computer resources being hosted on the i(cid:374)ter(cid:374)et rather tha(cid:374) o(cid:374) a(cid:374) e(cid:374)terprise s ow(cid:374) co(cid:373)puter syste(cid:373)s. Any business that is carried out in an electronic form. If businesses use electronic data interchange (edi) to carry out business, it is a form of ebusiness. The definition of ebusiness connects the idea of business change and structure to the creation of business models that will sustain themselves.
