MGMT 1000 Chapter Notes - Chapter 1: Civil Service, Non-Governmental Organization
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Explain why managers are important to an organization. Tell who managers are and where they work. Describe the factors that are reshaping and redefining the manager"s job. Managers: those who coordinate and oversee the work of others so organizational goals can be accomplished. 1st-line managers: lowest level of the organization who manage the work of non-managerial employees who are directly or indirectly involved with the production or creation of the organizational products. Middle managers: between the 1st line and top level managers o. Top managers: managers who are at or near the top of an organization and are responsible for making organization-wide decisions & establishing the plans and goals that affect the entire organization. Management: coordinating work activities with & through other people so the activities are completed efficiently and effectively (roles, functions skills) the activities are completed efficiently and effectively (roles, functions skills) Efficiency: getting the most output from the least amount of inputs o.