COMM 222 Chapter Notes - Chapter 1-6: Absenteeism, Chage And Aska, Organizational Citizenship Behavior

• School: Concordia University
• Department: Commerce
• Course: COMM 222
• Professor: Tahir Rizwan

Document Summary

2. 1 define personality and describe the dispositional situational and interactionist approaches to organizational behavior. Personality: is the relatively stable set of psychological characteristics that influences the way an individual interacts with his or her environment and how he or she feels, thinks and behaves. The way an individual deal with the world. Personality is an important factor in many areas of organizational behavior (motivation, attitudes, performance & leadership) Dispositional approach: (focuses on individual dispositional & personality) individuals possess stable traits or characteristic that influence their attitudes and behavior. Situational approach: cha(cid:396)a(cid:272)te(cid:396)isti(cid:272)s of the o(cid:396)ga(cid:374)izatio(cid:374) setti(cid:374)g i(cid:374)flue(cid:374)(cid:272)e people"s attitude a(cid:374)d (cid:271)eha(cid:448)io(cid:396) (cid:396)e(cid:449)a(cid:396)ds & pu(cid:374)ish(cid:373)e(cid:374)t, i(cid:374)flue(cid:374)(cid:272)es people"s feeli(cid:374)gs, attitudes, a(cid:374)d (cid:271)eha(cid:448)io(cid:396)s. Interactionist approach: (function of both dispositional & situational) indi(cid:448)iduals" attitudes and behaviors are a function of both dispositions and the situations (weak & strong) Trait activation theory: traits lead to certain behaviors only when the situation makes the need for the trait to salient.