COMM 212 Chapter Notes - Chapter 1-11: Master Sergeant, Topic Sentence, Business Ethics

• School: Concordia University
• Department: Commerce
• Course: COMM 212
• Professor: Robert Campbell

Document Summary

Or language skill that complements a person tech. skill. Hard skills: technical skills from perform. a task. Cyberwarfare: info warfare, politically motivated sabotage thru hacking. Risk comm: interactive exchange of infos on risk among interested parties. Corporate social responsibility (crs): cie voluntary contri. to sust. devel. Id theft: acquire personal infos for criminal purpose (econ-soc-env. ) Diversity: the understanding/acknow. / valuing/ celebrating and respect of differences among people. Communication: transactional and relational process involving the meaningful exchange of info. Rhetoric: use of language to persuade an audience. Cybernetics: study of how is processed and how comm. systems function info. Message: any type of non-verbal comm that is transmitted by a sender to an audience. Encoding: convert ideas into written/oral/ non-verbal msg. Receiver: for whom a msg is intended. Decoding: extracting the meaning of the comm. Feedback: (cid:396)e(cid:272)ei(cid:448)e(cid:396)"s (cid:396)espo(cid:374)se to a (cid:373)sg to (cid:272)o(cid:374)fi(cid:396)(cid:373) the (cid:396)e(cid:272)eptio(cid:374)/u(cid:374)de(cid:396)sta(cid:374)di(cid:374)g of the (cid:373)sg. Noise: any form of phys/psycho interference that distorts the meaning of the msg.