BUSI 4404 Chapter Notes - Chapter 12: Thin Client, Uptime, Traffic Shaping

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Network management: is the process of operating, monitoring, and controlling the network to ensure it works as intended and provides value to its users. Network managers (operational tasks): manage day-to-day operations, provide support, manage network budget and staff, make sure network is working reliably. Network managers strategic tasks): develop long-term communications plan, keep updated on latest tech developments, assist senior mgmt in understanding role of network and business implications. Managed networks (managed devices): provide the features of unmanaged devices, plus the ability to configure, manage, and monitor the device. May save money in mgmt and can report when issues arise. Device management software (point management software): allows manager to monitor performance and configuration of devices on network. Simple network management protocol (snmp): most commonly used protocol for managing network devices by communicating with software agents on those devices. Management information base (mib): database that stores process information from agents. Load balancing: spreads traffic to devices in server farm (or cluster)

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